Data Deletion Instructions

Effective Date: 03/06/2026
Platform: Shodham - Career Intelligence
Operated by: Mind Excellence Technologies

At Shodham, we respect your privacy and give you the ability to request deletion of your account and personal data associated with our platform.

1. How to request deletion

If you would like your Shodham account or personal data to be deleted, please send a request to us using one of the following methods:

• Email: support@shodham.com

• Subject line: Data Deletion Request

To help us identify your account correctly, please include the following details in your request:

• Your full name

• Your registered User Name (if applicable)

• Your registered mobile number

• Your registered email address (if applicable)

• Any other information that helps us identify your account

2. What happens after you submit a request

Once we receive a valid deletion request, our team will review the request and verify the account details. After verification, we will initiate deletion of the relevant account and associated personal data from our active systems, subject to legal, security, and operational requirements.

We may contact you if additional information is required to confirm your identity or process the request securely.

3. What data may be deleted

Depending on the nature of your Shodham account and the services used, deletion may include personal data such as:

• Account registration information

• Profile details

• Contact information submitted by you

• Assessment-related data and responses

• Career or counselling related records stored in your account

• App usage data linked to your profile

• Communication preferences and support records, where applicable

4. Data that may be retained

In certain cases, we may retain limited information where necessary for:

• Legal or regulatory compliance

• Fraud prevention or security investigations

• Resolving disputes or enforcing our terms

• Internal record-keeping, backup, or audit requirements

Any retained data will be kept only for the period reasonably required for those purposes.

5. Deletion timeline

We aim to process valid deletion requests within a reasonable period after verification of the request. Actual processing time may vary depending on the nature of the account, data involved, and any applicable legal or technical requirements.

6. Third-party platforms and integrations

If you have interacted with Shodham through third-party platforms or communication channels such as WhatsApp, certain limited records may also exist on those platforms in accordance with their own policies and systems. Deletion of data stored by such third parties may be subject to their respective privacy practices and retention rules.

7. Contact us

If you have any questions about account deletion or data privacy, please contact us:

Mind Excellence Technologies
Email: [your support email]
Website: https://shodham.com/

If you are requesting deletion of your Shodham account, please make sure your email clearly mentions “Data Deletion Request” in the subject line for faster processing.